A. PRICES AND INFORMATION :
- Open Trip or Sharing Trip is where a random group of people go on a vacation (trip) together even though they might not know each other yet within the group, The main benefit of this trip type is the cost will be lower (because of sharing) compared to a private trip or a charter trip (when you go on a trip by yourself)
- The displayed prices are including the applicable government tax and the services as described
- Entrance fees if applicable are not included
- Personal tips or gratuities are not included
- The package prices are quoted per person basis
- The charter prices are quoted per boat or Phinisi as mentioned
- The information displayed on this website may be changed without prior notice. However, we are keen to gradually update the information
B. RESERVATION AND CONFIRMATION PROCEDURES:
- Prior to make a booking, please contact us on WhatsApp / Email / Phone / Live Chat available on each page
- All confirmed booking should be secured by at least 50% deposit or refer to our confirmation
- The balance of payment will be collected on departure date by the boat organizer
- We will send the service voucher as a booking confirmation to show on departure
C. CANCELLATION POLICY:
- Cancellation notice in 30 days prior to departure at the latest : Full refund minus a IDR 300.000 Administration Fee
- Cancellation notice less than 30 days prior to departure : No Refund
- Cancellation due to force majeure (natural disaster, bad weather, riots, disease outbreaks, government regulations, etc) trip can be reschedule and no refund
- Participants who arrive late at the meeting point so they interfere their travel time are considered to resigned and there will be no refunds
- If in emergency / forced / not resolved due to natural conditions, riot, and other bad weather, the itinerary can be changed for passenger’s safety
D. PAYMENT METHODS :
- To secure the booking, we need the online deposit either in IDR or USD
- The balance of payment can be paid in cash or by credit card for some boats
Please feel free to contact us if you require any packages or activities that are not available on the list
We will be glad to provide the customized packages for your convenience holiday.